PMCasino Privacy Policy —
Your Data, Your Rights

Pmcasino collects certain information to keep the service running safely and smoothly. This data falls into two categories — what you provide directly, and what is collected automatically while you use the platform.

Pmcasino uses your data only for specific, defined purposes. It is never used beyond those purposes.

Pmcasino does not sell or rent your personal information. However, in limited circumstances, data may be shared with third parties:

• Payment Providers: Only the information necessary to process a transaction is shared with payment partners such as bKash, Nagad, or your bank.
• Technology Partners: Server hosting and cybersecurity service providers, all operating under strict confidentiality agreements.
• Game Software Providers: Only the minimum data needed to run the game — no personally identifiable information.
• Legal authorities: When required to cooperate with a government investigation under applicable Bangladeshi law. Where possible, pmcasino will notify you in advance.

Pmcasino does not retain data longer than necessary. Retention periods depend on the type and purpose of the data:

• Account Information: For the duration of active account use and up to 5 years after account closure (as required by law).
• Transaction Records: Retained for up to 7 years in accordance with financial regulations.
• Customer support conversations: Up to 2 years after a dispute is resolved.
• KYC documents: Up to 5 years after account closure for legal purposes.
• Login and device information: Up to 1 year for security purposes.

Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.

Pmcasino uses cookies on its website. A cookie is a small file stored in your browser that helps improve your experience.

• Essential Cookies: Remembering your login state and storing security tokens — the site cannot function without these.
• Functional cookies: Remembering your language preference and game settings — this personalises your experience.
• Analytics cookies: Understanding which pages are used most — this data is anonymous and used solely to improve our service.

You can manage cookies at any time through your browser settings. Note that disabling essential cookies may cause some features to stop working.

Pmcasino uses industry-leading technology to protect your data. This is not just a claim — we enforce security at every layer:

• 256-Bit SSL Encryption: All data exchanged between your browser and pmcasino servers is encrypted — the same security standard used by banks.
• Two-factor authentication (2FA): OTP verification is available for an extra layer of security at login.
• Access Control: pmcasino staff can only access data that is necessary for their specific role.
• Regular Security Audits: Independent cybersecurity experts conduct regular vulnerability assessments.
• Data backup: Regular backups are maintained across multiple secure locations.

As a pmcasino member, you have several rights regarding your personal data:

To exercise any of these rights, contact our support team or email us at privacy@pmcasino.app. pmcasino will respond within 30 days.

Pmcasino is strictly for users aged 18 and above. Collecting information from minors is against pmcasino's policy.

If we ever discover that information from a person under 18 has been collected by mistake, that account will be immediately closed and all associated data permanently deleted. If you believe your child has registered on pmcasino, please contact our support team right away.

This privacy policy may be updated to reflect changes in technology, law, or our services. If any significant changes are made, pmcasino will notify you in advance by email or SMS.

For minor changes, the date at the top of this page will be updated. Continuing to use pmcasino means you accept the updated policy.

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch: